Laurie says a birthday present she ordered for her mom has been stuck in UPS shipping limbo for more than a week, even though the package has been in New Jersey since last week. [More]
shipping problems
Lorac Replaces Entire Makeup Kit After Two Eyeshadows Smashed In Transit
Lizbeth ordered an eye makeup kit from Lorac Cosmetics, but two of the eyeshadows in the case were smashed when the kit arrived. She contacted their customer service about replacements for those few colors, and got a lovely surprise in return. [More]