service calls

Study: Waiting For Installers, Service Techs, Deliveries Costs $37.7 Billion/Year

Study: Waiting For Installers, Service Techs, Deliveries Costs $37.7 Billion/Year

By 11.4.11

As I’m sitting here waiting for my new washer/dryer to be dropped off — They are still within the not-at-all-narrow 6-hour window of delivery — I stumble upon this new study that attempts to put a dollar value on the time spent idling while waiting for everything from cable installers to home deliveries. [More]

Comcast Tech Accuses 74-Year-Old Man Of Stealing Cable Service

Comcast Tech Accuses 74-Year-Old Man Of Stealing Cable Service

By consumeristcarey 8.9.08

Ally’s story, after the jump…