Sears keeps throwing money at David. You wouldn’t think that would be a problem, but it is. He failed to follow the instructions that no one ever gave to him, and so Sears canceled his repair appointment. They tried to comfort him by offering $25 for the inconvenience of having to leave his house to do laundry, and rescheduled the appointment. Another Saturday, another robocall, and David was bumped from the schedule. Again. They offered him a $25 gift card and a spot on the repair schedule for a day that he won’t be home. [More]
