The people at Video Professor, a mail order company that lures in customers with words like “free” and “trial” and then hits them with $290 in charges, are drifting back to their old habits again. They don’t like it when people accuse them of being a scam, even though they deliberately minimize or leave out altogether the expensive details of their offer, and even though hundreds of people have complained about difficulties getting refunds. This time, the targets are TechCrunch and the Washington Post, but as usual the whole “silence my online critics” strategy has backfired. [More]
