Tricia asks:
Tmobile is not budging regarding $1500 dollars worth of charges on a SIM card that was stolen from my lost phone and put into another device. Its so obvious the phone was stolen, my bill is typically $40 a month, the person took someone out of my “Fave 5” and put in someone named Mostofo. I called Mostofo who said he wants to help “find the criminal” but Tmobile says they don’t really care about the fact that it was stolen, that I owe the total amount regardless. Super annoying! Anything I can do? I get that Tmobile says, until I officially report it stolen I’m responsible for the charges, I just think that’s ridiculous when its SO obvious the charges aren’t mine.
