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Dave Seidman

L.L. Bean Reportedly Thinking Of Ditching Free Returns

As retailers increasingly shifted toward more restrictive return policies, L.L. Bean’s generous approach to accepting returns has stood out. However, that could soon change as the Bean looks to shave costs. [More]

Dave Seidman

L.L. Bean Still Taking Back Your Dead Spouse’s Wardrobe For Store Credit

Do you find yourself morally conflicted when wondering whether you should bring or send something back to outdoorsy retailer L.L. Bean? Apparently, you shouldn’t: people regularly get in the returns line with decades-old cotton shirts, their dead dogs’ collars, and thrift-store finds that they try to return for full price. [More]