Less than a week after CVS took down its CVSphoto.com site while it investigates a possible credit card breach, at least four other retailers including Costco and Sam’s Club have suspended online photo services following notification by the company that manages or hosts photo services for the sites of a possible data breach. [More]
If you’d like to study the uneven economic recovery of the last few years, just compare warehouse chains Costco and Sam’s Club. While both warehouse chains serve people who like to buy their granola bars 48 at a time, Walmart-owned Sam’s serves customers who are less affluent than the more urban customer base of Costco. [More]
Two weeks after Blue Bell Creameries expanded the recall of products linked to an outbreak of listeriosis that resulted in three deaths, several major grocery chains have taken things a step farther by removing all of the company’s products from the ice cream aisle. [More]
When a product says “Money-Back Guarantee” on the label, it’s not out of line to assume that you’ll get your money back if you don’t like it, right? That’s what one Sam’s Club customer thought when he bought some seriously subpar house-brand vodka at the liquor store at his local Sam’s Club. The problem: the store, corporate, and the distillery disagreed about who should honor that guarantee. [More]
Look, everyone! Outside! Can you see it? It’s Friday. It’s here. You know how we can tell? Because a video of the happiest guy in a Sam’s Club in dancing his butt off to the delight of customers just came across my desk, which is an Internet desk and looks like something from the future. Anyway, Friday!
90,000 Pounds Of Caesar Salad Kits Sold At Sam’s Club Recalled Because Listeria Isn’t A Tasty Ingredient
When you’re in a rush and don’t have time to gather all the ingredients to a salad, grabbing a pre-made kit might seem like a convenient and healthy idea. That is unless that salad kit comes with a little something extra – let’s say, maybe, listeria. Doesn’t sound so appetizing, now does it? [More]
Looking for a reasonably-priced but effective laundry detergent? Consider signing up for a warehouse club if you aren’t already a member of one. Our high-efficiency colleagues down the hall at Consumer Reports just put out their list of great performers at reasonable prices, and two of the top three are house brands from Sam’s Club (Member’s Mark) or Costco (Kirkland). Non-members can check out Wisk Deep Clean instead. [More]
There are some foods that really shine when they’re dipped in savory sauces, but no amount of barbecue sauce is going to make that bit of plastic taste like a chicken nugget. Which is why Tyson Foods is recalling more than 75,000 pounds of chicken nuggets that could possibly contain crunchy bits of plastic. [More]
Like most folks, we here at Consumerist love a good deal. The problem is that sometimes stuff that appears to be a big money-saver is actually a big money-waster.
In a move intended to thin the herd of too many assistant managers, Walmart announced over the weekend that it will be laying off 2,300 employees of its Sam’s Club warehouse stores, and that about half of those being let go are salaried assistant managers. [More]
For years, Amazon has been selling certain household goods, like toilet paper, cleaning supplies, and cereal, that are the bread-and-butter for warehouse clubs like Costco and Sam’s Club, but the online retailer has had trouble competing because of the shipping costs. That may change next year with the reported launch of something called Pantry. [More]
People come in different shapes and sizes, and companies make products to fit us. Well, the products are supposed to. Reader Chris got a wonderful desk chair designed for people who are, as he puts it, “big and tall” for Christmas. Christmas 2011. When it broke, he was stuck: surely the warranty was up and the retailer wouldn’t take it back. Right? [More]
What kind of difference can a local store’s management make? A bigger one than you might think. Shanna ordered a new television online from Sam’s Club that arrived broken. For the sake of convenience, she went to exchange it at the local store after figuring out that it fit in her car after all. The problem was that that store’s management made up its own return policy that has no basis in the actual policies of Sam’s Club. [More]
With year-end parties still to come, there will probably be some of you munching on Smoked Salmon in the next few days. If that salmon was purchased at Sam’s Club, you might want to keep reading. [More]
Remember the Black Friday deal at Sam’s Club where too many orders came in for the best deals, and there wasn’t enough merchandise to fill them all? Well, Sam’s Club is doing the right thing for those customers, reinstating the canceled orders and even sending free memberships and gift cards to customers who went and found the same items elsewhere. [More]
Is Sam’s Club the new Best Buy? Last year, Best Buy canceled orders for many of their hottest doorbusters just before Christmas, leaving customers sad and giftless. If that’s Sam’s Club’s plan, at least they’re operating on a shorter timeline before canceling their hottest deals. Readers report to us that Sam’s sold and then canceled these deals all in the space of Thanksgiving weekend.
Shoppers at Costco, Sam’s Club and other warehouse clubs are likely quite familiar with the many sample servers situated around the store, handing out freebies to eager customers. One such sample server has penned an open letter to warehouse club shoppers saying that he loves his job, but there are some things you all do that really get under his skin.
Rhoda wanted to get the new Halo 4 edition of the Xbox 360, and she wanted to get it from Sam’s Club. Presumably, she’s a member, and she says that she has ordered online from Sam’s before. But something about this transaction made the store’s computers unhappy, and the order wouldn’t go through. She called up the company to verify the order and tried again, only to face even more rejection.