When the FCC voted in February to consider new rules for your cable box, that kicked off a multi-month cycle of public comments, where anyone and everyone can have their say. The deadline for the first round struck at midnight Friday, which means most of the comments are just rolling onto the internet for all and sundry to have a look at.
As it has often been foretold, so it is coming to pass: another major cable company is planning to sell cable-free, internet-based cable to its cord-cutting customers, starting with a pilot program in New York City.
Weeks after Amazon announced that its new generation of Fire TV boxes will support 4K video, the folks at Roku are also jumping onto the ultra-HD bandwagon with the release of the Roku 4. [More]
With Apple’s big developer conference getting underway this morning, we expect to hear more news of Apple exclusives. But fans of Penny Dreadful and Homeland who aren’t into the whole Apple ecosystem thing get a nice bonus this morning, as we find out that something isn’t actually locked only to Apple’s world.
At International CES in January, Netflix revealed that it was going to begin evaluating web-connected TV sets to determine which ones were the best for accessing Netflix’s videos. Today, the company unveiled its first slate TVs that will carry its “Recommended” badge of distinction. [More]
If you’re willing to wait out the initial on-demand release of a new movie, you’ll likely be rewarded with a price drop. But it can be annoying to remember to check to see whether it still costs $6.99 to rent that video. The folks at Roku are hoping that a new price-tracking feature will ease that particular pain. [More]
While some people have touted the recently launched Sling TV service as an option for cord-cutters, it’s really better-targeted to consumers who don’t have cable but want a few more live-TV viewing options. That’s why the service is now pushing deals that will allow some Sling subscribers to get free or deeply discounted streaming devices. [More]
A personal anecdote, if you’ll allow… A few years back, I — ever a good son — bought my mother a Roku box for her TV (that I’d also bought her), only to find out that she, like millions of other Comcast subscribers, was not allowed to access the device’s HBO Go app because she’s a Comcast customer. But those darks days are coming to an end, now that Kabletown and Roku are suddenly buddies. [More]
A year ago, Roku and Apple TV dominated the market for streaming video devices, accounting for nearly 75% of all video streaming products sold in the U.S. in 2013. But in the last 16 months, Google’s Chromecast and Amazon’s Fire TV devices have stolen a significant chunk of Apple and Roku’s business. [More]
After years of speculation, reports, and rumors that Amazon was developing some sort of set-top box, the company finally pulled back the curtain on the long-awaited development this morning. It’s called the fireTV and it does just about everything you’d expect a new streaming service to do; perhaps more if your expectations were low. But is it worth it? [More]
In an era where connected TVs and apps on gaming consoles mean consumers don’t need to clutter their living rooms with additional boxes to access streaming video, makers of streaming devices like Roku need to adapt or die. The logical solution: Roku TV. [More]
Among people writing to the Consumerist tipline, our post from earlier this week about Roku sending the gift of a brand-new Roku 3 to their earliest adopters from 2008 has already become the gold standard of corporate awesomeness. It’s impossible for all companies to meet that standard all of the time…including Roku itself.
Roku, makers of tiny boxes that stream paid and free content to your television, is a company that has made much of its success on happy customers who evangelize to others. For companies that want to learn how to do that, here’s a lesson. Some early adopters who bought the very first Roku in 2008 received a present in the mail this week: a free Roku 3 with a nice hand-signed card. [More]
Jonathan’s Roku streaming video device broke back in August, so he sent it back for a warranty replacement. How have the last six months been with his shiny new replacement box? Well, Jonathan wouldn’t know. Roku said that his original box disappeared, and they couldn’t replace it. Except for how when he contacted them recently, and they said, oh yeah, they’ve had it since August. [More]
Yes, it’s pretty much consumer common sense that the “list” prices that companies use to convince us how great their bargains are can be more or less nonsense. Anyone can make their own list, then put prices on it. Just in case you need a refresher, though, here are two great reader-submitted examples of discount prices that aren’t all that discounted. [More]
A. got a Roku as a gift, and thought that it would keep working for a while. No… not really. It didn’t work from the start. He called tech support, who authorized an exchange for a working unit. What they failed to do was explain that “exchange” meant that they needed the old one back. His girlfriend tossed it out in the interim. No broken Roku? No replacement Roku.