The world is full of really horrible, lazy people looking to steal your money while putting in the least amount of effort. Take, for example, the scammers who are blasting out automated, pre-recorded robocalls that try to scare people into believing they have to pay up or lose their flood insurance. [More]
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Health Insurance Telemarketer Faces $82 Million Fine For Illegal Robocalls
A health insurance marketing company that allegedly placed more than 21 million illegal automated phone calls, interrupting the enjoyment of Modern Family reruns for Americans everywhere, now faces fines in excess of $82 million for violations of the Truth In Caller ID Act. [More]
Why Is Verizon Charging $3/Month For Call-Blocking Service That Others Offer For Free?
Verizon Wireless now offers a service that is intended to help users block phone spam and robocalls. It appears to be quite similar to a service launched in late 2016 by AT&T or the anti-scam features introduced by T-Mobile earlier this year. But while those services are both free to use, Verizon customers will have to pay $2.99/month for this option. [More]
Robocall Scammer Faces $120M Fine For Impersonating TripAdvisor, Marriott, Expedia
A Florida man accused of blasting out 100 million illegal robocalls where he falsely claimed to represent companies like TripAdvisor, Marriott, Expedia, or Hilton may finally have to pay for annoying the ever-living heck out of people. The Federal Communications Commission has proposed slapping a $120 million penalty on this obnoxious operation. [More]
Dish Network Ordered To Pay Record $280 Million For Illegal Telemarketing Calls
Sure, we say all the time that robocalls are annoying, and agencies like the FTC and FCC talk all the time about how some of them are illegal. But how much trouble does a big company get in these days for actually getting caught making the illegal calls? About $280 million, it turns out. [More]
RNC, Chamber Of Commerce Say A Robocall Isn’t A Robocall If It Goes Straight To Voicemail
An automated, prerecorded phone call that goes straight to voicemail may be slightly less annoying than a robocall that causes your phone to ring, but is it any less of a robocall? The Republican National Committee and the lobbyists at the U.S. Chamber of Commerce think these “ringless” robocalls are just fine, and have asked the FCC to allow telemarketers to use them. [More]
FCC Plan To Let Phone Companies Block More Annoying Robocalls Moves Forward
Many of the FCC’s most visible consumer protection moves — net neutrality, privacy — prove contentious within the Commission. But today, in a rare show of unanimity, all three sitting commissioners agreed with consumers about one big fact: Robocalls really, really suck, and the FCC is in a position to do something about it. [More]
Lawmakers Try Again To Close Loophole Allowing Government To Make Debt-Collection Robocalls
Once again, federal lawmakers are trying to close a recently opened loophole that allows the federal government — and, by extension, contractors working for the government — to blast out automated, unwanted, possibly incorrect, debt-collection robocalls. [More]
Will New FCC Chief Undo Progress On Combating Robocalls?
You hate robocalls. We hate robocalls. Probably even our pets hate robocalls. They are a scourge on modern communications. Even new FCC Chair Ajit Pai hates these auto-dialed, pre-recorded nuisances, but his history on the subject has us wondering if he’ll continue the FCC’s work in curbing robocalls or give in to businesses who want to use them to sell us things. [More]
If A Telemarketer Or Robocall Asks “Can You Hear Me?” Just Hang Up; It’s A Scam
It’s a bad idea to ever use the word “yes” when talking to any telemarketer, but with the latest version of an old scam, saying “yes” can quite literally come back to haunt you. [More]
Feds Shut Down Two Massive Illegal Robocall Operations
Fighting robocalls might seem as pointless as chasing a greased pig, but occasionally you’re able to get your slick mitts on a slippery swine and hold on, if only for a moment. Today, the Federal Trade Commission managed to nab a pair of particularly large robocalling pigs, who have allegedly been violating the Do Not Call Registry for at least five years. [More]
AT&T Launching New Tool To Let Some Wireless Customers Block Robocalls Some Of The Time
Spam robocalls suck and everyone hates them. They are a digitally-generated scourge on modern society, a small yet omnipresent annoyance met with universal derision. So AT&T’s wireless customers will likely be happy to see their carrier taking steps today to let customers block the unwanted calls — but there are a couple of big catches. [More]
U.S., Canada Team Up To Fight Robocalls Together
If you didn’t have much to do during the mid-’90s, you may remember a CBS show called Due South about the unlikely crimefighting duo (is there ever a show about a likely crimefighting duo?) of Constable Benton Fraser of the Royal Canadian Mounted Police and Chicago Detective Raymond Vecchio (until he had to go deep undercover and was replaced by not-quite-lookalike Det. Stanley Kowalski). Today’s announcement from regulators in the U.S. and Canada is exactly like that show, except it’s about robocalls, and is really nothing at all like that show. [More]
FCC: Don’t Be Fooled By Callers Posing As Utility Employees Demanding Payment
We’ve heard about scammers who call up consumers and pretend to be utility company workers, demanding immediate payment. And as we head into the winter, when many people might be endangered by an interruption in heat, the Federal Communications Commission is warning folks to be especially wary of such calls. [More]
After 60 Days, What Has The “Robocall Strike Force” Accomplished?
Two months ago, AT&T CEO Randall Stephenson accepted the challenge of FCC Chair Tom Wheeler to head up an industry-led “Strike Force” to finally do something meaningful to curb unwanted, often illegal, robocalls, and to give consumers free tools they can use to try to block these calls. The team was given 60 days to get this ship headed in the right direction, and now that time has passed a verdict is in: Much was accomplished, but consumers still don’t have the tools they need. [More]
iOS 10 Will Allow Nomorobo & Other Call Blockers To Work On iPhones
Most robocall blocking software and hardware has focused on stopping unwanted calls to landline phones, and especially landlines connected over the internet. That’s all well and good, but a growing number of Americans are now cellphone-only, meaning many millions of us still have to face these annoying calls. When Apple rolls out iOS 10 — the latest update to its mobile operating system — this week, it should open the door to a spate of new robo-blockers for your iPhone. [More]
AGs: Ringless Robocalls Are Still Robocalls, Shouldn’t Be Allowed
The Republican National Committee and the lobbyists at the U.S. Chamber of Commerce might think that “ringless” robocalls — automated, prerecorded phone calls that go straight to voicemail — are just fine, but the top legal advisors in several states believe the opposite. Now they’re urging the Federal Communications Commission to oppose a petition that would allow telemarketers to use them. [More]