Kat tells Consumerist that she had an odd experience while shopping at Forever 21. The store accidentally charged her twice for an item that was on clearance–no returns. In most retail establishments, this isn’t a problem. But at Forever 21, based on Kat’s experience, all the chain can offer you is store credit instead of a refund of the overcharge. Kat wanted the money returned to her account. [More]
retail policies
Retail Policies Do Little To Curtail Shoplifters
By 5.5.10
Shoplifters drive up costs for law-abiding shoppers, and store policies tend to be stacked in favor of thieves, according to a UPI analysis that reports 92 percent of retailers were victimized in 2009. [More]
