Yesterday we noted that our intern Alex Chasick was told by an Apple Genius that Apple will not automatically replace a defective laptop after the third hardware failure. Alex followed our advice and called Apple’s Executive Customer Service line for some official answers. Here’s what he found out.
replacement
Sony Makes Buying Replacement Parts Expensive and Difficult
By 1.6.06
Hilary G. writes:
My friends & I really like the Sony Fontopia headphones. The earbuds are soft & comfortable, and block outside noise well enough that you may listen at a civilized, Pete Townshend-sanctioned volume. They come with 4 removable earbuds, a pair each of small & medium. However, no matter how hard I try to be careful, eventually my headphones will wind up at the bottom of my bag with heavy junk thrown on top of them, or they’ll get caught on my coat collar, or a dog will chew on them, and with these headphones that means the earbud will get pulled off. And once they’re off, man those little suckers are hard to find.
