It’s one thing for a retailer to screw up an order because it changed the customer’s payment method, or because someone in customer service was misinformed. But when that retailer is given weeks of advance notice and still manages to leave that customer empty-handed, there’s no excuse. [More]
Last November, we humbly proposed moving the all-American orgy of consumerism known as Black Friday back a week so retail employees and dedicated shoppers might get to enjoy their Thanksgiving and spend some of the holiday with their families. Target has taken our idea a little too far, and seems to think that Black Friday is tomorrow, July 12. [More]
Reader Nancy says that Target rejected the 10% coupon she received for being a Target Visa card holder. When she asked why, the cashier told her it had probably been used, but had no more information.