Amanda’s car is pretty new: it’s a 2008 Honda Civic. She’s its first and only owner, and a trusted family member performs all maintenance on it. When the battery died recently, a mechanic changed it out for her. What was supposed to be the car’s original battery….wasn’t. It was a reconditioned battery that had clearly served her well for 4 years, but didn’t belong in a factory-fresh car. So how the heck did she end up with a used, refurbished battery instead of the shiny new one that it clearly deserved? [More]
