After Ben’s appearance on Nightline on Friday, our email box was inundated with tips and complaints, words of support and pleas for help from hundreds of consumerists, newly brought to the fold. We also got many confused emails from people calling us “Vinnie” and some astonishing rants from exactly the sort of bleary-eyed crazies who sit around at midnight, typing up emails to guys they just saw on the telly.
