Sometimes a picture, story, or video posted online seems so over-the-top that we think that it can’t possibly be real. It has to be a viral marketing ploy, a prank, or somehow involve Jimmy Kimmel. Listening to this recording that purports to be a real customer service call to a home security company, we desperately wanted it to be a hoax…but the court of Internet public opinion has ruled that it probably isn’t. [More]
