When burrito chain Chipotle recently added queso dip to its menu, it seemed like the answer to many Chipotle fans’ prayers. But while the new cheesy dip made headlines, they weren’t necessarily good, with a number of early customers voicing their disappointment. However, Chipotle claims most people actually like the queso, and at the very least it’s not hurting sales. [More]
quarterly results
Barnes & Noble Blames Coloring Books And Adele For 8% Decline In Sales
By 3.2.17 — Updated: 5.10.17
Investors don’t want to hear that a retailer’s sales are down, so when Barnes & Noble had to explain to its backers and to industry analysts why comparable stores sales figures were down 8.3% over last year, the bookseller had some scapegoats to blame: coloring books and Adele. [More]
Best Buy Sales Fall Slightly, But It’s The Electronics Industry’s Fault
By 3.1.17
After years of what seemed like certain retail doom at the hands of Amazon, Best Buy has recently managed to mount an impressive recovery, thanks to things like adding mini-stores for brands, embracing its role as an electronics showroom, and price-matching competitors. However, the chain’s latest sales results show that some things are far beyond the company’s control. Like self-immolating smartphones. [More]
Target CEO: The Retail Landscape Hasn’t Been This Bad Since The Recession
By 2.28.17
Brick-and-mortar retail is in trouble. You can tell that from reports on this very site of retail bankruptcies and store closings, and from the number of Amazon boxes piled in front of your and your neighbors’ front doors. Today, Target executives shared discouraging news of falling sales and profits at its investors day event, and explained that the chain’s way forward is to imitate Walmart. [More]
Best Buy Increasing Online Sales, Still Not Dead
By 8.23.16
A few years ago, it seemed like Best Buy was nothing more than a poorly decorated Amazon and Newegg showroom, and the business of big-box electronics stores was doomed. Sometimes, though, the popular wisdom isn’t true, and an electronics store that appears to be doomed can make a comeback. [More]
Best Buy Figures Out Key To Retail Success: Competitive Prices, Good Service, Apple Watches
By 8.25.15
We don’t cheer on the demise of companies here at Consumerist: when a company appears on this site repeatedly, it’s because we want them to be better. Best Buy used to be a frequent subject of posts here, but now they aren’t. Americans haven’t all abandoned the retailer: it’s actually doing well, with its mini-store concept paying off. What’s coming up soon for the company? More Apple mini-stores. [More]
Abercrombie Sells Corporate Jet, Shelves Phil Collins CD For Good
By 3.4.15
For me, one of the most memorable things that the public learned from an age-discrimination lawsuit against a former pilot for Abercrombie & Fitch’s corporate jet was not that the attendants were male models required to wear flip-flops, boxer briefs, and A&F cologne. It was that CEO Michael Jeffries required that the jet play the song “Take Me Home” by Phil Collins whenever it was headed back to Ohio. Now the jet is for sale and the CD has been shelved for good. [More]
By 7.30.08
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You Starbucks haters out there can rejoice, because the company just posted its first quarterly loss EVAR “of $6.7 million, or 1 cent per share, compared with a year-earlier net profit of $158.3 million, or 21 cents per share.” Store closures and restructuring are to blame, as well as the fact that nobody can afford anything anymore. [Reuters]
