Andy and his partner would just like some raspberry syrup in their Iced Venti Raspberry Soy Mocha, but in the midst of a change from old raspberry syrup to something called “juicy” raspberry… chaos at Starbucks. The use of juicy raspberry before the “juicy raspberry” promotion was simply not allowed. Attitudes were copped. Customers were offended. Business was lost. Apologies were issued. Gift cards were mailed.