A Consumerist reader has pretty much reached the limit of poor AT&T customer and technical service over his shoddy Elite DSL account, which for two years now drops to speeds of around 10k every four months. Check out this letter and included chat log for some stunning examples of all the ways AT&T fails at providing a service it charges lots of money for.
poor customer service
Short Cab Ride Home, Bank Error Drive Woman Crazy, Poor
By 7.1.09
After a night out, Krystal did the responsible thing and took a cab home. As a reward she had her checking account raided and was stonewalled and condescended to by customer service reps from both Yellow Cab and Chase.
By 9.26.07
../..//2007/09/26/add-barmaid-to-your/
Add “barmaid” to your list of toxic things to avoid in Australia. The woman, a 23-year-old former employee of a Melbourne nightclub, and someone police say is “known for her prankster-style behavior,” served a patron a shot of Pine-O-Cleen disinfectant during a 6 a.m. “drinking bout.” The victim survived but developed ulcers on his skin. The ex-barmaid now faces “four charges of intentionally causing injury.” Man, everything cool happens in Australia. [Reuters]
