policy

I called my local Gamestop, where I know most of the employees by name, and asked what to do. They said they couldn’t help me directly, but to call customer service at (800) 883-8895. I called that number, waited on hold for a few minutes, got a CSR and asked that my name be removed from the solicitation list. I said that I don’t mind the calls telling me my reserved games are in, but that the solicitations needed to stop. He said that the two systems are linked, and that I couldn’t be removed from one without being removed from the other. I said that was acceptable, since I really didn’t want the solicitations. He asked for my phone number, I gave it to him, and he said he’d “put in a request” to have me removed from the system.