Whether you call them fast food joints or “quick service restaurants,” the underlying concept is the same: speed. So why, in an age when everything else is getting faster, are drive-thru wait times getting longer? [More]
Depending on where you live, you can get anything from food to cash to drugs (prescription) to liquor and porn via a drive-thru window. But is it possible that we may be experiencing diminishing returns on these supposedly convenient services?
From busted speakers to hard-to-read menus, the fast-food drive-thru lane has long been a staple of both comedy and consumer complaints. But now in the age of mobile payments and LED signage, some eateries are trying to improve that image.