In times of disaster, we often rely on our smartphones to check on loved ones or connect with relief organizations. But that’s a difficult task if your device has been damaged during the storm. To that end, some smartphone manufacturers are offering free repairs to victims of Hurricane Harvey. [More]
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Ad Watchdog: Saying Google Pixel Is Available ‘Exclusively’ From Verizon Was Misleading
By 6.27.17
If you see an ad that says a product is available “exclusively” from only one vendor, what does that mean? Would you take it to mean that the retailer is the only place where you can buy that product? That’s what ads for the Google Pixel smartphone seemed to say about the phone’s relationship to Verizon, but it wan’t so. [More]
Google Says Some Pixel Phones Have Broken Microphones
By 3.9.17
When you spend the better part of a thousand dollars on a new phone, it’s pretty reasonable to expect that it will actually work. But Google says that a small number of its Pixel phones contain a hardware issue resulting in broken microphones. [More]
Google Handing Out $50 Play Store Credit Over Delayed Pixel Phones
By 11.1.16
Minor delays are not rare in the world of electronics, but that doesn’t mean customers are any less annoyed when they find out their much-awaited new phone will not arrive as soon as expected. So it helps when companies throw in free money to ease the sting of a delay. [More]
T-Mobile Wants To Subsidize Your Google Pixel, Sort Of
By 10.27.16
You may remember that T-Mobile was the carrier that pushed the rest of the wireless industry into selling phones without traditional contracts, but with interest-free installment plans. Now, though, T-Mobile wants to take advantage of the publicity surrounding Google’s Pixel phone and… subsidize it for you. Sort of. [More]
Google Needs To Step Up Support To Sell Its Own Smartphones
By 10.5.16
Google’s customer support has come a long way since it first began selling Nexus mobile phones and Google Voice number ports to customers. However, the success of its new suite of devices depends on how well it’s able to provide customer and technical support for those devices. [More]
