phones

How Did The Walmart Spy Intercept Text Messages?

How Did The Walmart Spy Intercept Text Messages?

It’s also possible to intercept unencrypted or poorly encrypted messages directly as they’re broadcast over cellular channels. (If the network uses sophisticated encryption, you might be out of luck.) To steal messages with your phone, you would need to upload illegal “firmware” onto your phone. This essentially turns your phone into a radio and allows it to pick up all the texts broadcast on a given channel–instead of limiting you to the ones addressed to you. You’d also need to know the network for the target phone–Verizon, Cingular, T-Mobile, etc.–and you’d have to make sure that both your phone and the target are within range of the same base station. This method isn’t too expensive since you don’t need much more than a computer, a phone, and some firmware that any serious techie could find online for free.

Hmm. We do not know anything about illegal firmware, so we’ll take Slate’s word on that.

Cell Phone Companies Are Terrified Of New Jersey

Cell Phone Companies Are Terrified Of New Jersey

New Jersey has had enough. The New Jersey Assembly Consumer Affairs Committee has proposed several bills directed at cell phone companies, once of which is called the “Wireless Telephone Consumer Protection Act.” It would require “full disclosure of service levels and fees and set standards for cell phone advertisements, contracts and billing,” according to the Star-Ledger.

8 Confessions Of A Former Verizon Sales Rep

8 Confessions Of A Former Verizon Sales Rep

7 Confessions of a Cingular Sales Rep

Verizon Wireless To Buy Alltel?

Verizon Wireless To Buy Alltel?

Rumors are flying that the largest rural cell phone provider, Alltel, is being stalked by Verizon like an alley cat on a delicious plump mouse. Is it true? Maybe, but probably not. Even though both carriers are CDMA (T-mobile and Cingular are GSM, a different technology), it’s likely that the price of Alltel would be too much for Verizon, despite the fact that a merger between the two companies would make Verizon the nation’s largest provider. From ZDNET:

“Verizon has had a significant amount of success growing organically,” [an industry analyst] said. “I just don’t see any reason why they would need to buy Alltel. They can build their own network for a lot less than $30 billion.”

AT&T Stuck With 2 Million Dollar Bill for "Free" Iowa Phone Calls

AT&T Stuck With 2 Million Dollar Bill for "Free" Iowa Phone Calls

When AT&T’s average monthly bill to one such Iowa telco, the Superior Telephone Cooperative, went from $2,000 to $2,000,000, it was time for Ma Bell to call the fine-suited folks at Sidley Austin LLP5 to try to close the loophole down….Filed in the U.S. District Court for the Southern District of Iowa, Central Division, AT&T’s lawsuit seeks to stop FuturePhone as well as the telcos who provide local infrastructure from continuing with their operations that use regulatory-fee arbitrag1 and VoIP to provide international calls for only the price of a long-distance call to Iowa. Though the case was just filed on Jan. 29, it has already apparently caused FuturePhone to shutter its service, and has produced nothing but “no comment” replies from the Iowa LECs we contacted who were also named in the suit.

Party’s over, baby.—MEGHANN MARCO

Rumor: T-Mobile “My Faves” Doesn’t Require A Special Handset

Rumor: T-Mobile “My Faves” Doesn’t Require A Special Handset

    Just a quick tip: T-Mobile is offering a set of plans that allows unlimited calling to five numbers (their “my-faves” plan). However, they advertise that you need to buy a new, compatible phone to receive this service. This is simply not true. Although the service reps claim otherwise, you can actually sign up for the service and simply use the new SIM card you receive in any phone. After confronting several service reps about this, I was told that this is in fact true, but that they are “not supposed to tell anyone.”

Oh, really? Not supposed to tell anyone, eh? Well, we’re telling people. Yep. Of course, it might not be true. That’s why it’s a rumor.

Customer Overhears Target Employee Lying Over The Phone

According to David, the employee then explained her technique of never checking to see if things were really in stock to her coworker, while standing right in front of David.

Buzz Telecom Good At Confusing Ancient People From Iowa

The Iowa Attorney General is warning people that they may have been fooled by an Indiana-based phone company.

Ask The Consumerists: Help! Cingular’s Auto Bill Pay Sucks!

Our reply, inside…

Verizon: Best Nationwide Cell Service

Consumer Reports has released the results of their cell phone customer service survey. Sprint and Cingular were among the lower-rated performers, while Verizon came out near the top of all cities surveyed. Apparently in Cleveland, Pheonix and Tampa there is a company called Alltel that people are very fond of as well.

Illinois AT&T Mess; Is This Why They Call It The Sucker State?

    Many customers who called AT&T Illinois to get cut-rate phone service deals advertised in their November phone bills are being told the plans don’t exist, leaving customers confused and AT&T embarrassed.

Revver Cuts Deal with Verizon

Verizon is obsessed with internet video. One day after inking a similiar deal with internet video giant YouTube, Verizon has added the ad-supported video service Revver to their VCast service as well.

Consumerist Kit: How To Make (Nearly) Free International Phone Calls

Have you ever wished you could prank call a stinking Euro for free? Maybe I — John Brownlee, for those of you who think my name is ‘Ben’ or, even worse, “and Company” — wrote something that really stuck in your craw and, perhaps, a phone call made from the flatulent hollow of your butt seemed in order. But, on the other hand, why waste money on a punk like me?

Verizon Sells Customer Impossible KRZR

Verizon Sells Customer Impossible KRZR

A base assumption of consumerism is that the product you buy will actually work. This, as we all know, is rank naivete. But it is also apparently naive to believe that the product you just purchased actually exists: it doesn’t.

UPDATE: We Talk To Cingular About Their One-Way Contract

Since Beckie’s story about Cingular unceremoniously canceling her account proved so popular amongst the Fark crowd, I decided to give Cingular a call this afternoon. I’m not Ben, so I didn’t bother recording it: I just wanted some answers as to how this all worked from an actual human being.

How-To Get Out Of A T-Mobile Restocking Fee: Get Mugged

How-To Get Out Of A T-Mobile Restocking Fee: Get Mugged

By T-Mobile’s logic, a broken phone that they sold you is your burden to bear. Is the battery faulty? You pay the shipping. $20.

Unprecedented Miracle: T-Mobile Doesn’t Bill For Broken Phone

Our readers are so prepared for a bad outcome in their dealings with a company that they start venting their rage to us even as they simultaneously multitask listening to the meaningless verbal placations of their exotically-accented CSR. When suddenly, right before they hit send, they suddenly get a fair and considerate resolution, we — the collective Consumerist royal ‘we’ — can almost hear the dual wet pop of their eyeballs bugging from their sockets.

How Not To Steal A Sidekick

How Not To Steal A Sidekick