Seattle, WA 98124
phone numbers
Departmental Phone Extensions For Every Fry's
By 7.10.07
Here’s a potentially handy list of phone numbers for Fry’s, the electronics retail chain, for bypassing the store operator. Apparently, each Fry’s phone system is set up the same way with the first five digits being the “base” number and the last two being the extension number.
Contact Info And Routing Numbers For Major Online Banks
By 6.18.07
FiveCentNickel has a good little roundup useful for when you’re moving money to or from an online banking account and you find yourself digging around for customer service phone numbers, routing numbers, or addresses.
Calling DirecTV President Results In New, Non-Broken, HD DVR For Nearly Free
By 6.18.07
I’ve been a Consumerist reader going on a year now. I haven’t missed an article. Reading my Consumerist RSS feed is a standard part of my daily routine. Come to think of it, maybe I have a problem. Ha ha ha
UPDATE: US Airways Broken Lost And Found Page
By 6.12.07
We reported to US Airways how their online Lost and Found form leads to a 404 error, and this is the response we got:
Dear Ben Popken,
US Airways Broken Lost And Found Page
By 6.11.07
The US Airways Lost and Found website page returns a 404 Not Found error when accessed. Maybe they should try looking in their lost and found? But how would they reach themselves?
Contact Microsoft CEO Steve Ballmer
By 6.5.07
It’s not a direct line, but you’ll get to the admin secretary closest to Steve Ballmer. If you have a longstanding Microsoft issue that multiple trips to the MS customer service line haven’t solved, try pitching her your problems.
Contact Executive Customer Service Roundup
By 5.30.07
Executive customer service is a firewall team that keeps your complaints from disturbing busy executives golf games. Very often, they do this by actually solving your problems, possessing superhuman powers to command all parts of the company to action, from billing to technical. Here’s how to reach some of them for certain companies we’ve gathered the information for.
Sprint Sets Up Consumerist Reader Executive Customer Service Hotline
By 5.30.07 — Updated: 5.22.13
Sprint has set up a special phone number directly to the executive customer service queue just for Consumerist readers. [More]
XM Radio Executive Contact Info
By 5.18.07
If you would rather not talk to a liar in India when trying to cancel XM, here’s a number for you: 202-380-4393. It’s said to be their executive office number. You might be able to avoid ending up like this guy.
Contact Keybank Executive Relations
By 5.15.07
If you have an issue with Key Bank that you’re trying to get traction on, and you’ve exhausted normal customer service routes, try calling their executive relations line:
Cingular Charging Me $349.99 For Phone I Already Returned
By 5.14.07
Chris exchanged his messed up Blackjack with Cingular (now the new AT&T) under warranty replacement. Now Cingular (now the new AT&T) can’t find the phone that he sent back and keeps trying to bill him $349.99 for it. Repeated calls to customer service are unsuccessful and provide contradictory information.
Xbox360 Tells Customer "I Am Laughing At You" And Hangs Up
By 5.11.07
Is Xbox360 like the most fault-prone device in the history of video gaming or what? As if in a deliberate attempt to add injury to insult to injury, Microsoft provided only a 90-day warranty, AND staffed their call centers with a goodly numbers of jerks. To wit, this recent conversation Richard had when trying to get his Xbox360 fixed under warranty repair:
