Pharmacy chain CVS charged about 11,000 customers who have health insurance small copays when they picked up some recent prescriptions. What’s wrong with that? Those prescriptions were for generic contraceptive pills, which should be dispensed with no copay at all under the federal Affordable Care Act. Now those customers are due a refund. [More]
Even though marijuana has been legalized by Colorado and Washington, and nearly two dozen states have laws protecting medical use of marijuana, you won’t be seeing it made available at your local pharmacy unless the federal government decides to legalize it. [More]
Is it a conflict of interest when stores that sell products to improve your health also make billions every year selling cigarettes? More than two dozen Attorneys General think so, and are lighting a fire under the nation’s largest drugstore and supermarket chains to get them to quit. [More]
The shelves of pharmacies are full of pills, tablets, capsules, and liquids that are worth a lot of money, especially to addicts. So when more than 37,000 prescription pain pills vanish from handful of CVS stores, the authorities get involved. [More]
Sure, you’ll still be able to buy cigarettes at Walgreens for the foreseeable future, but what else should you pick up while you’re there to get your smokes? Nothing, apparently. [More]
Retail pharmacies really, really want customers to get their flu shots there this year. How badly? They’re offering giant coupons to customers who get their shots there, ranging from 10% at grocer Safeway to 20% at pharmacy chain CVS. [More]
For everyday over-the-counter drugs like painkillers or allergy medicine, do you pick up the brand name, or a generic? Even if the inactive ingredients and binders are slightly different, the brand-name and store-brand meds that sit side-by-side on the shelf should have the same effects. One costs a lot less. So why does anyone buy name-brand over-the-counter drugs? [More]
The New York City Police Department is planning a classic bait and switch in an attempt to nab thieves seeking painkillers and other addictive prescription medicines. In this plan, the bait is the pill bottle but the switch comes when lo and behold, those aren’t the pills you’re looking for — and the bottle is outfitted with a GPS tracker. [More]
Amanda was exhausted, after dealing with her mother’s post-surgery care and bringing her home from the hospital. Neither of them anticipated that the biggest problem would that day be with getting her post-discharge prescriptions filled. One of the medications was more obscure than she had imagined. They visited three different pharmacies in their rural area and were ready to give up hope when they finally visited the pharmacy at the local Meijer. They had the drugs! For $250! Oh, no.
Last month, we wrote about how a number of pharmacists at chains like CVS, Walgreens, and Target were being pressured by management to put customers into auto-refill programs, which led to some customers being enrolled in the program without their approval. Now Target says that it no longer measures pharmacists’ success by how many people they place into auto-refills. [More]
Comparison shopping can save you a lot of money, and the difference can be dramatic in the case of prescription drugs. Susan ventured to CVS to fill her first prescriptions after leaving her former employer’s insurance, and was shocked to see that a medication she was used to paying a $10 copay for would cost $54.99 out of her own wallet. This certainly isn’t the biggest prescription sticker shock we’ve ever heard of (or experienced ourselves) but it did motivate Susan to shop around. That’s when she learned that loyalty to a pharmacy doesn’t really pay all that much. She left CVS behind, and now her bank account and her soul are much happier. [More]
Since we began following the stories of CVS pharmacists who appear to have been pressured into automatically refilling customers’ prescriptions, regardless of whether or not a refill has been requested, we’ve received enough e-mails from from both customers and pharmacists at a number of companies who say these are not isolated incidents. [More]
CVS has repeatedly denied accusations that the drugstore chain pressures its pharmacists into refilling customers’ prescriptions without their consent, but new documents show that the company expects pharmacists to push pharmacy customers into ReadyFill, its auto-refill program. [More]
Since we began covering the allegations that CVS pharmacists are being pressured into automatically filling prescriptions without customers’ consent, we’ve heard from a few readers who have experienced this problem with their pharmacy — not just CVS. We’d like to see just how widespread the issue is, and that’s where y’all come in. [More]
While a lot of medications are intended to be taken on a regular, predictable basis, a number of drugs are only taken when needed, which means customers are getting refills less regularly. But recently uncovered e-mails seem to indicate that at least some CVS pharmacists are being pressured to automatically refill prescriptions in order to cash in on insurance payments. [More]
Vivi gets her prescriptions at CVS, and this meant that she recently began getting robocalls from CVS. You can’t blame her for thinking that an announcement telling her that the chain had “important information” for her meant that the phone call contained important information. Not advertising. The store’s robots were calling her up with ads, though, not recall information or anything else urent actually concerning her prescription.
As part of its investigation into whether chain drug stores with higher than usual sales of prescription painkillers are actually feeding those drugs to the black market, the DEA has served administrative inspection warrants at six Walgreens stores and one of the chain’s warehouses, all in Florida.