Outdoor outfitter Patagonia attracted positive attention when it announced that it would be open on Black Friday, but donate all of its sales (not its profits: all sales) from retail stores and its website to environmental charities. Now the sales have been tallied, and the retailer took in a total of $10 million. [More]
Outdoor outfitter REI is staying closed on Black Friday and encouraging customers and employees alike to spend the day enjoying the outdoors. Well, Patagonia, a company that has its own outdoorsy retail stores in addition to supplying REI, decided to do something different to work against commercialization of a shopping holiday: the company plans to donate all of its Black Friday sales to environmental charities. [More]
You can’t avoid it: along the entire supply chain of everything that you wear, someone has most likely been exploited. Just ask outdoorwear company Patagonia, which performed audits in 2011 all the way down its supply chain to look for exploited workers and victims of human trafficking. They found problems, which were not unexpected. [More]
Curt is a happy Patagonia customer. He bought a fleece sweater in 1977 and he was able to get it fixed by them, at no charge, over 29 years later. Now that is some great customer service!