What happens when you pack a bunch of people into a space and then only leave them with one way to exit? You get a big ol’ logjam, the kind that trapped many shoppers at a new IKEA location in the UK for hours while they waited to use the parking garage’s one and only exit. [More]
Adam recently attended a performance by comedian Kevin Hart in Boston, a city where parking is scarce and expensive. Ticketmaster offered him the opportunity to pay for his parking in advance along with his tickets, and he did. Doing so didn’t simplify his night out, though, since there was no one at the automated garage to accept his parking pass. He paid with a credit card and sought a refund from Ticketmaster later. They wouldn’t give him one, until Consumerist intervened… and also learned how the parking garage really worked. [More]
Owning a car in New York City is a daunting feat, mostly because parking is either nonexistent or costs an arm and a leg. Or maybe both arms and both legs and a kidney. That’s why a 93-year-old grandmother of 17 is suing her co-op , claiming it wrongfully ousted her from the spot she’s had her car parked in for over 30 years. The 1967 Cadillac Coupe convertible had been resting comfortably in its place in the garage since 1981 until the co-op revoked the woman’s parking privileges.
Where do two minutes equal an hour? A parking garage, of course. Everyone knows this, but what about when another customer delays you and pushes you past the one-hour mark? Nathan tells Consumerist that while the customer ahead of him in line argued with the garage attendant, his own time in the garage passed one hour, and the attendant insisted that Nathan pay for the full two hours.
Ben in New York City (not Popken) had a problem with his parking garage. He writes that even though he canceled his account in three different ways, the garage kept billing him. So he wrote a nice complaint letter that was playful, comparing the parking garage to a jilted lover who just couldn’t let him go. A company representative wrote back, playing along–and severing Ben’s relationship with the garage for good.
Next time you get your ticket from the parking garage dispenser, better grab a clock.
Hampton Inn general manager Jennifer Stahler banned reader Jack from staying at her Inn again because he dared to park his car in the Inn’s garage. Jack wasn’t sure he could park there in the first place, even though there weren’t any signs warning “private” or “employees only,” so after parking, he checked in with Jennifer who told him he was fine and even wrote him a parking slip. The next morning she changed her mind and demanded $38 in valet charges. When Jack reminded her that she never mentioned any fees and had given him a parking slip, she agreed to remove the charges but then explained that he was “no longer welcome to stay.”