Don’t walk out of Kohl’s without first double-checking your receipt. The store apparently has a penchant for overcharging customers, according to the Sacramento County Department of Weights and Measures, which fined the chain $2,000 for repeatedly failing surprise inspections. CBS sent an enterprising reporter to see how long it would take for them to uncover a pricing discrepancy of their own. Almost immediately, they found a woman who was charged $64.99 for a pair of shoes marked $59.99.
overcharging
Sears Fails Third-Grade Math
By 5.2.09
Quick, what’s 2 x 15? Did you get 40? No? Then you’re apparently overqualified to run Sears’ website.
Why Is Nokia Charging Customers More Than The Invoice Amount?
By 3.31.09
Nokia has already had a few problems rolling out its new touchscreen 5800 XpressMusic phone, including earpieces that go bad in humid weather and firmmware that wouldn’t work on certain big-city 3G networks on the US model, but now they’re screwing around with something serious: customers’ money.
Bank Of America Charges You To Cash Its Own Checks If You're Not A Customer
By 3.27.09
Bank of America doesn’t think cashing checks drawn on its own accounts is a service that should be free to no-name people who come in off the streets—they want $6 for that privilege, one reader recently discovered.
Greyhound Accidentally Charges $1,000 For A $70 Bus Ticket
By 3.14.09
Greyhound tickets from Raleigh to Asheville cost $67.50, unless you’re Meg Stivison. Then they cost over $1,000. Greyhound repeatedly charged Stivison’s debit card while insisting that she didn’t know the address on her bank statement. Meg ended up driving down to the bus terminal to buy a ticket, but that was just the start of her nightmarish journey…
PayPal Charges $81,400,836,908 For $26 Tank Of Gas
By 2.28.09
Juan Zamora fed his 1994 Chevy Camaro $26 worth of gas, a transaction for which PayPal charged his debit card $81,400,836,908. Unsurprisingly, PayPal saw nothing wrong with the charge and demanded that Juan prove that he didn’t actually buy $81.4 billion worth of gas.
Is This Gas Company Lying About Reading Meters? Nope!
By 2.16.09
Update: As several readers have pointed out, there’s a simpler explanation for the confusion: both the OP and I were misreading the meter. The first digit should be rounded “down” to 9, so the meter in the photo actually reads 997.4 MCF—which is more in line with the previous bill. Thanks to everyone who caught this and wrote in or commented! We hope this helps you out, Michael.
Blockbuster Double Dips In PayPal Account; Naturally, PayPal Does Nothing
By 9.10.08
Blockbuster debited Anthony’s PayPal account two days in a row for the same monthly plan. PayPal won’t help—they say it’s between Blockbuster and Anthony, offering further proof that PayPal is a great service only as long as nothing goes wrong.
350 Of New Jersey's Gas Stations Are Violating State Regulations. Here's A Map Of Them.
By 6.25.08
A recent sweep of New Jersey gas stations by state and local inspectors resulted in over a third of them receiving citations for posting the wrong gas prices on road signs, changing the price of gas too often, and other other violations. The New Jersey Star Ledger made a very helpful map of the violator stations, available inside.
Sprint Gouges Business Customer For Over $30,000 In Inflated Fees
By 3.17.08
Allen Harkleroad of GMP Services writes, “A warning to all Sprint corporate customers that have dedicated access (T1’s, etc.) if you are out of contract Sprint may be gouging you and claiming outrageously high local loop charges as the cause.”
Walgreens Implements "Scanner Price Guarantee" (But Only In California)
By 1.7.08
For the next three years beginning this February, California Walgreens shoppers will enjoy a “Scanner Price Guarantee” that rewards customers who are overcharged at the register and bring it immediately to a cashier’s attention.
