An 80-year-old California man concedes that it’s entirely possible that he has used 440,000 gallons of water in one month, and that he and his wife really do owe the city $11,000. It’s possible if the city has been pumping dehydrated water into his house. [More]
overbilling
Time Warner Charges Guy $16.4 Million For Cable
By 3.25.11
If you thought your cable bill was outrageous, get a load of the $16.4 million Time Warner Cable charged an Ohio engineer. Unsurprisingly, his presumably automatic credit card payment for the bill was rejected due to insufficient funds. [More]
Feds Sue New York City For Overbilling Medicaid
By 1.13.11
Saying it’s caught New York City’s hand in the Medicaid cookie jar, the federal government has sued the city, claiming it billed Medicaid for “at least tens of millions of dollars” more than it was legally allowed. [More]
How I Won A Billing Battle With TWC
By 4.30.10
Marcus is rightfully bragging about how he was incorrectly billed by Time Warner Cable, then fought the long, steady fight and came out victorious. It was of course a tougher, longer and more annoying struggle than it should have been. But hey, all’s well that ends well. [More]
EA Taking Overbilling Issue For Online Game 'Very Seriously'
By 4.9.10
An online game is sticking players with charges of up to $300 a month, Kotaku reports. But not to worry. A forum manager has checked in and confirmed that EA is taking the problem seriously. [More]
Verizon Won't Give Elderly Couple Their $600 Back
By 10.23.09
Bonnie’s elderly parents switched from Verizon dial-up to Verizon DSL, but Verizon didn’t turn off their dial-up account when switching them to DSL. They somehow failed to notice when they continued to be charged for dialup. For two years.
Is This Gas Company Lying About Reading Meters? Nope!
By 2.16.09
Update: As several readers have pointed out, there’s a simpler explanation for the confusion: both the OP and I were misreading the meter. The first digit should be rounded “down” to 9, so the meter in the photo actually reads 997.4 MCF—which is more in line with the previous bill. Thanks to everyone who caught this and wrote in or commented! We hope this helps you out, Michael.
AT&T Says Your Jesus Phone Can Be In Three Places At Once, So Pay Up
By 10.9.08
Wow, those iPhones really are amazing. Chris’ iPhone can make a call from Nicaragua the same time it’s incurring a data roaming charge in Mexico—all without leaving Chris’ side in the U.S. Some skeptics will probably just say there’s a problem with AT&T’s records, or the phone’s SIM card was cloned or something, but AT&T believes. That’s why they want Chris to pay that bill each month it keeps happening.
