oops explained

DirecTV Explains How It Ended Up Billing Customer For Dead Friend's Account

DirecTV Explains How It Ended Up Billing Customer For Dead Friend's Account

Yesterday we brought you the story of how a woman in Florida saw her bank account drained by DirecTV in order to pay for service for a friend she said she’d referred to the satellite provider. Consumerist spoke to DirecTV to find out how this could possibly happen and were told the customer did a little more than just refer her pal to the company. [More]