online retail’s CEO Patrick Byrne ‘Perhaps’ is an Ogre’s CEO Patrick Byrne ‘Perhaps’ is an Ogre

We know sometimes has crappy customer service, as we amusingly revealed. Actually Understocked, Manned by Soulless Robots

It’s all about the “Oh damn, you’re screwed” for Heather who tried to buy some perfume for her girlfriend (yes, that kind of girlfriend). She could’ve gone down the road to the department store but was enticed by the online retailer’s promise to have it delivered on time for Valentine’s day. Needless to say, it didn’t happen. She took her case to Overstock’s customer service chat bots who display an extremely disarming and hilarious void of concern for her angst and their fumble. Full transcript, as posted to Craigslist: Portland, after the jump.