What should you do when you have trouble with your Internet connection? N. tells Consumerist that his combination DSL modem and wireless router from Netgear simply won’t work. According to the ever-helpful technical support team at Netgear, there’s nothing left that they can do, and his only option left is to call the Geek Squad to perform a house call. If it didn’t require a $139 house call to troubleshoot a $79 device, N. might go along with this plan. [More]
