As Chipotle closes the books on its second consecutive year of bad headlines and sagging sales, the company’s founder and co-CEO Steve Ells says the burrito chain still has “a long way to go” to recover from its food-safety crisis. In particular, he notes that Chipotle has forgotten about providing the best customer service. [More]
Not Up To Snuff
FDA Report Shows Jeni’s Splendid Ice Creams Failed To Adequately Comply With Testing, Cleaning Procedures
By 5.21.15
While Jeni’s Splendid Ice Creams prepares to reopen its scoop shops this weekend, newly released federal investigation reports show the Ohio-based company’s issues date back several years before its public battle with listeria contamination. [More]
