Adam Fagen

Noodles And Company Is This Week’s Luckless Winner Of Data Breach Roulette

Did you enjoy a pad thai, macaroni and cheese, or a pesto cavatappi for lunch sometime in the last few months? And then have your bank very suddenly replace your credit or debit card, due to an unnamed data breach, in early June? You may have Noodles and Co. to thank for both.



Noodles And Company Takes My Complaint Seriously, Then Sort Of Stalks Me

Dustin was disappointed in a promotion at the restaurant Noodles and Company. He’s on their mailing list, and they shared a promotion offering free salads. Who doesn’t like free food? All you had to do was be online and go to the restaurant’s site at a certain time. That’s not so hard. He was poised at his computer five minutes before the free salads hit, refreshed the site and got… a page saying that all 500 salads had been claimed within seconds. That was impressive. He sent the company a sad e-mail, and wrote up a quick account of what happened for us to share his disappointment with the consumerverse.