Here’s what you need to do when a vendor won’t stop billing your bank account automatically after you ask them to quit it. [More]
no means no
When It Comes To Overdraft Opt-In, Chase Won't Take No For An Answer
By 8.6.10
According to Robert, Chase is taking the Steve Urkel approach to persuasion, asking him again and again if he would like to partake in its delicious overdraft protection, brushing off his continuous “no” answers as Steve always did to Laura in Family Matters. [More]
Blockbuster Manager Curses At Customer Who Refused To Sign Up For Rewards Program
By 8.26.07
A Blockbuster manager responded to reader Sarah’s refusal to sign up for Blockbuster’s rewards program by declaring: “Fucking customers, I’m tired of everyone not listening when they don’t even know what they’re talking about.” Sarah had politely declined to enroll in the program several times before the outburst.
