Imagine you’ve spent hundreds of dollars on a new smartphone, and after only five months your device gets stuck in an endless cycle of rebooting. You’d hope the manufacturer would rush you a new phone and apologize for the inconvenience… only to end up caught in an endless loop of inept customer service. [More]
No Help Here
Bootlooping Issues With Nexus 6P Lead To Runaround From Manufacturer Huawei
By 5.8.17 — Updated: 5.9.17
Square Users Find Their Accounts Suddenly Deactivated, Customer Service Proves Useless
By 11.20.15
If you’re a small business that needs to process credit card payments on a smaller scale than say, a big box store, there are some popular options out there, one of which is Square: you might know it as that white or black plastic card reader that can plug into a smartphone or tablet. It’s easy to get an account — but unfortunately for some customers, it’s not so easy to find help when Square suddenly deactivates that account. [More]
Court Case Illustrates Just How Difficult It Is For Borrowers To Discharge Student Loans In Bankruptcy
By 6.22.15
Students being crushed under the weight of mounting student loan debt have few options when it comes to receiving forgiveness for their debts, and bankruptcy is often the least obtainable – thanks in part to the nearly impossible to meet “undue hardship” standard. To see just how difficult and seemingly arbitrary this guideline is, all one needs to do is hear about a recent federal court case out of Maryland that determined a woman couldn’t escape her debt obligation because she had failed to make a good faith effort in repaying the loans despite the fact she’s unemployed, disabled and living below the poverty line. [More]
More Than Half Of All Taxpayer Calls To The IRS Could Go Unanswered This Year
By 1.14.15
Seeking tax preparation help from the Internal Revenue Service this year might be a futile test of patience, as the agency’s taxpayer advocate predicts services for taxpayers are likely to drop to the worst levels in more than a decade. [More]
