This is the view when you order a toasted whatever from the Quiznos in Warren, New Jersey: a cleaning rag and a bug zapping racket. Mmmm…toasty!
new jersey
Man Sets Himself On Fire At Rent-A-Center After Receiving Too Many Late Payment Notices
By 7.30.08
There are lots of good ways to escalate your complaints. Going to the store, dousing yourself with lighter fluid and setting yourself on fire is not one of them. Unfortunately, that’s exactly what one Newark, NJ man did after becoming frustrated with the amount of late payment notices and collection calls he was receiving from Rent-A-Center.
Call The NJ Verizon Landline Escalation Hotline
By 7.23.08
908-717-3115 is the number for the NJ Verizon Escalation Hotline. This is the number they’re giving out to Verizon customers in NJ who signed up for FiOs and are still waiting for their free LCD TVs. Leave your name and number and they’ll call you back.
Sorry, We Don't Know Why Our Pump Is Overcharging You
By 7.21.08
Reader Matt says he bought gas from a Sunoco station in New Jersey, but the price advertised didn’t match the price he was actually charged. He even “double checked” to make sure there wasn’t a separate price for cash vs credit. Matt says he tried to resolve the dispute with an employee, but that the employee “just kept saying he doesn’t know why it’s happening. So I just snapped a picture and left.” What should Matt do?
Actually, The Lamp Oil Looked Like Apple Juice
By 7.3.08
There’s more to the story about the person who died from drinking lamp oil. One 84-year-old NJ lady died after mistaking tiki torch oil for apple juice. 4 other NJ residents were hospitalized after doing the same. One of them was an 8-year old girl, now suffering permanent lung damage. Oddly, the victims were located in separate parts of the state. NJ Poison Information and Education System executive director Steve Marcus told Gothamist, “During my 40 years in medicine, you get an occasional kid who ingests kerosene, but I have never seen this kind of cluster.” (The Happening Part 2? Neurotoxins disable the part of people’s brains that makes them distinguish between household cleaners and refreshing beverages?) All of them drank the same product, oil in a clear plastic bottle labeled “Tiki Torch Fuel,” sold by Lamplight Farms, Inc. Amber in color, it’s visually indistinguishable from apple juice. Don’t forget to always keep chemicals under the sink and away from food, and always in original bottles. That some of these almost seem designed to look like tasty energy drinks doesn’t help matters.
Internal Documents Show Why Verizon Isn't Fulfilling Advertised Discounts For Tens Of Thousands
By 4.18.08
These internal Verizon emails, sent by the same insider and as a a followup to “LEAKS: Insider Says Verizon Isn’t Fulfilling Advertised Discounts For Tens Of Thousands,” shows why some of our readers have complained about Verizon offering them one price and billing them another, and then being inflexible in offering service credits. It appears to show that Verizon mailed out a half a million “Blitz” promotional rate cards, then decided it was an error and pulled the offer from the computers. Then Verizon let people get the advertised offers, but only if the customer specifically asked for it. Around the same time, on March 3rd, management cuts the discounts reps can give to $150. Two weeks later, it’s $50. Two weeks after that, it’s zero. Even if a customer was overbilled and legitimately deserved a credit, tough titties, Texas, you weren’t going to get it. Verizon insider’s explanation, rebuttal to the response by Verizon PR pointman John Bonomo, and the internal emails, inside…
A Tale Of Two Target Managers And A PS3 With Mismatched Serial Numbers
By 4.10.08
A reader who would like to be called CrazyNJConsumer writes in with another one of those “mismatched serial number” PS3 stories. The scenario usually goes like this: You buy a PS3. It’s broken. You return it. The store checks the serial number and finds that it doesn’t match. They accuse you of swapping your old broken PS3 for a new one and refuse to take the return. You are very sad.
Comcast Is Worse Than The New Jersey DMV
By 4.4.08
Here’s sad news– Comcast has worse customer service than the New Jersey DMV.
Scammy Warranty Company Closes Up Shop, Flees New Jersey
By 4.2.08
United Home Warranty, which has disconnected its phones, taken down its Web site and left no forwarding address, has vanished, leaving an unknown number of policyholders holding worthless home warranties, authorities said.
LEAKS: Insider Says Verizon Isn't Fulfilling Advertised Discounts For Tens Of Thousands
By 3.27.08
A mysterious letter was anonymously faxed to our headquarters by a self-described “disgusted” Verizon customer service rep angry at how he/she says Verizon is screwing over landline customers. Here’s the highlights of his gut-spilling:
- 30,000+ people nationwide have still not received the free HDTVs Verizon promised new FiOS triple-play subscribers
- Verizon totally screwed up the “blitz” promotion, leading some customers signing up and not getting their discounts, others getting too much discount, and others not getting their discount for months
- Employees issued over $1 million in credit in January ’08, double what was given out in Jan ’07
- $250 in discretionary credit has been reduced to $50
- Internally, Verizon refers to customer service reps who give out “too much” credit due are called “offenders.”
Best Buy Won't Match J&R's "Wholesale" Prices
By 3.8.08
The Best Buy in Secaucus, NJ refused to match J&R’s price for a Bluetooth headset, claiming that J&R was not covered by Best Buy’s price match guarantee. Best Buy employees first called J&R—a large New York electronics retailer—a wholesaler. A manager later insisted that J&R was a Mom & Pop store and refused to match the lower price. When reader Steven attempted to cut through the absurdity by calling corporate, he was told that the price match is provided at each store’s discretion. Read his full story, inside.
Scammy Website Charges For Voter Registration
By 2.13.08
A scammy website, “IWantToVote.com,” has been charging residents of New Jersey $9.99 to fill out their voter registration forms, says that New Jersey Public Advocate:
Ex-Manager Sues Best Buy For Telling "Target" That He "Sucked"
By 1.29.08
Ex-Best Buy manager Michael Oliveri, may “suck,” but he’s pretty darn clever. After he was fired from Best Buy he applied with Circuit City and Target, but became suspicious when job offers from those companies were abruptly terminated.
Best Buy Employees Busted For Switching Items Inside Boxes
By 1.4.08
For those of you who were wondering why you recently bought an empty box from Best Buy, look no further for your answer. Three Best Buy employees from a Bridgewater, NJ store were busted for removing items from their boxes and placing them inside the boxes of less expensive items, which they would then buy.
By 1.4.08
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New Jersey, Rhode Island and Connecticut are preparing legislation similar to New York State’s airline passenger’s bill of rights. [San Francisco Chronicle via ConsumerWorldBlog]
Best Buy Employees Selling "The Last Wii" Over And Over Again?
By 11.13.07
Reader John tells us that he witnessed some Best Buy employees announcing “the very last Wii” over and over again. Oh those crafty kids at Best Buy!
Buy 3 Old El Paso Refried Beans, Get Zero FREE
By 10.24.07
Reader Jeff tells us Genuardi’s grocery in South Jersey is running a special now where if you buy three cans of Old El Paso Refried Beans, you get zero for free. Quick, someone post it to Fatwallet. Price tag errors are all around us, and if we look close enough, they’re potentially amusing. Other times, they’re not funny and cost you money. Wait, maybe that’s not a zero. Maybe that’s what your rectal chute looks like after eating three cans of Old El Paso Refried beans. They’re advertising the “unique product benefit.”
Hey Nets Fans, Welcome To The Izod Arena?
By 10.5.07
The New Jersey Nets have located their perfect sponsor after what was said to be a rigorous search. Izod!
