Net10 Cuts Off My Access, Won’t Pick Up The Phone

Andrew is worried about his mobile carrier, Net10. He was very happy with the company’s “bring your own device” service on AT&T’s network until he learned that he wasn’t able to send picture messages. Well, no problem: tech support should be able to resolve that easily. Right? [More]

(JD Hancock)

Net10 Blames Coverage For Identical Replacement Phone That Won’t Get Reception

M. likes Net10, but Net10 doesn’t seem to like him very much. At least their towers don’t. When his phone dove into a pool, he replaced it with a refurbished one. The new phone is the same model as the old one, but he says that Net10 insists that this is a coverage issue. The new phone won’t work in any of the same places where the old phone worked before it went for a swim. [More]