Andrew is worried about his mobile carrier, Net10. He was very happy with the company’s “bring your own device” service on AT&T’s network until he learned that he wasn’t able to send picture messages. Well, no problem: tech support should be able to resolve that easily. Right? [More]
M. likes Net10, but Net10 doesn’t seem to like him very much. At least their towers don’t. When his phone dove into a pool, he replaced it with a refurbished one. The new phone is the same model as the old one, but he says that Net10 insists that this is a coverage issue. The new phone won’t work in any of the same places where the old phone worked before it went for a swim.