Maybe the Fonz didn’t know what he was doing, because researchers have found that being the coolest cat in the room doesn’t always do you favors, while a flash of fury might just help tip the balance in your favor.
negotiation
Save Money Just By Asking DirecTV To Lower Your Bill
By 3.3.09
Pete likes DirecTV and really has no intention of leaving, but he noticed a fantastic “$250 deal” for new customers only in his copy of AAA magazine, so he called up DirecTV and asked what they could do for current customers. This simple phone call saved him over $120 a year.
How Can I Get Comcast To Match AT&T's Offer?
By 5.29.07
I’ve tried twice before, and I know the general idea is to keep calling/chatting back and get a new person. This time, however, it seems as if they are all sticking to their reading points.
Time To Call And Ask For A Discount, Comcast Revenue Up 80%
By 4.27.07
As you well know, calling your cable company and calmly telling them they’re way overpriced will likely result in your cable bill being lowered significantly. Don’t believe us? Try it.
Verizon: Best Nationwide Cell Service
By 12.5.06
Consumer Reports has released the results of their cell phone customer service survey. Sprint and Cingular were among the lower-rated performers, while Verizon came out near the top of all cities surveyed. Apparently in Cleveland, Pheonix and Tampa there is a company called Alltel that people are very fond of as well.
