Well, that headline is a little disingenuous. We know exactly why. K. filed his federal return using the free e-file service through Intuit’s TurboTax. It nagged him to upgrade to the paid service here and there during the process, which you expect when using any free service. What he didn’t expect was a pop-up with Lisa the Friendly Accountant acting like a public radio host during pledge drive week. “Intuit is a multi-billion dollar corporation,” he pointed out in his e-mail to Consumerist. “I just found this a bit greedy.” [More]
