misuse of words

Ryder's "Guaranteed Availability" Does Not Guarantee Availability

Ryder's "Guaranteed Availability" Does Not Guarantee Availability

If you saw this image on the Ryder website, you might think that it means two things: that they guarantee some sort of vehicle availability to customers, and that they will make sure you are satisfied with your experience. You would be wrong. Update: Ryder has responded to Jesse’s complaint.