making them comfortable

Gee, There Was A 6 Hour Tarmac Delay At New York's JFK Airport

Gee, There Was A 6 Hour Tarmac Delay At New York's JFK Airport

So, we’ve recently noticed that the new cool thing for airlines to say when they mess up is some variation of, “We tried to make them comfortable,” as if they were escorting you to meet your maker instead of transporting you to Minnesota to see your grandmother and eat “bars.” We think this is creepy. We think they should stop saying this.