If you’re a frequent shopper at JCPenney, listen up: The retailer is poised to debut a new, revamped loyalty program making it easier for customers to earn free stuff more quickly and more often, as the retailer seeks to pad its bottomline amid store closures. [More]
loyal customers
Reader's 323,000 Hilton Points Zapped Out Of Existence
By 12.2.10
Due to the nature of Craig’s work, he spends about half of his nights sleeping in hotels. If you’re a hotel chain, he’s the kind of customer you would want to work hard to keep. However, Hilton doesn’t think so: since his work didn’t bring him near any Hilton properties in the last year, they canceled his rewards account and purged all 323,000 of his HHonors points. [More]
The Police Have Apparently Deputized This Sam's Club Receipt Checker
By 9.16.10
Julie calculates that her family has spent at least $2.4 million at Sam’s Club over the last decade, buying supplies for their restaurants. That relationship is now over, she tells Consumerist, because someone at the store called the police on her father for having an expired registration. He left the store with two tickets and a healthy dose of humiliation. He’s concluded that Sam’s Club no longer needs his business. [More]
