Verizon Wireless now offers a service that is intended to help users block phone spam and robocalls. It appears to be quite similar to a service launched in late 2016 by AT&T or the anti-scam features introduced by T-Mobile earlier this year. But while those services are both free to use, Verizon customers will have to pay $2.99/month for this option. [More]
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Verizon Kicking Another Round Of Data Hogs Off Grandfathered Unlimited Plans
By 1.9.17 — Updated: 1.10.17
Back in July, Verizon made a move to limit its remaining unlimited data customers, telling them to switch to a limited plan or have their lines disconnected. Now, inside sources report that another round of cuts is underway, this time booting customers who use 200 GB or more in mobile data every month. [More]
That FiOS Expansion In Boston May Be Wireless, Not Fiber
By 10.6.16
Hey, remember earlier this year when Verizon said that it was thinking about expanding FiOS into Boston, a city that longs for fiber internet access? The problem with that plan is that it won’t necessarily mean fiber lines leading to every home. Instead, Verizon’s high-speed deployment in Boston is mostly going to be wireless, probably 5G under the FiOS brand. [More]
Here’s A Letter Verizon Wireless Sent To A User Of ‘Extraordinary Amounts’ Of Data
By 7.27.16
Verizon Wireless brought back nominally unlimited mobile data by letting users have access just fast enough to check e-mail and make text posts to Facebook once they’re run through their data allotment, but what the company really wants is to get customers who still have unlimited data off their network for good. They’re starting with friendly letters to heavy users. [More]
Former Verizon Wireless Customers Receive $2 Million Bill, Are Slightly Confused
By 9.24.15
A couple in Oregon started mobile phone service with Verizon Wireless, then decided not to stick with the company after some billing weirdness. Something obviously wasn’t right when they received a first bill of $698, so they decided to return their phones and bail. Now, almost a year later, Verizon claims that their account has an outstanding balance of $2,156,593.64, which is one heck of an early termination fee. [More]
No, You Won’t Get A $59 Credit On Your Verizon Bill For Responding To A Robocall
By 5.21.14
Except in very limited circumstances, such as an emergency or when you’re waiting for an appliance delivery, it’s generally not a good idea to follow the instructions of a robocall. Many Verizon customers have done just that, handing over their wireless account information to phishers. [More]
