The trouble with “lifetime” warranties is that they often leave out an important detail: whose lifetime? That’s what a homeowner in California wonders now that her windows are bending away from them frame and generally failing at being windows. Now she can’t find the company that installed $25,000 worth of windows in her home only 9 years ago, or the company that actually manufactured the windows. [More]
The phrase “limited lifetime warranty” is about as open to interpretation as “all you can eat.” Just ask one Consumerist reader who found that he was up a creek sans paddle because his Skullcandy headphones crapped out after he moved out of the country.
Yesterday, we told you about what an easy time one Consumerist reader had when trying to get a replacement part for his 7-year-old Kohler faucet. Unfortunately, not every company is as generous when it comes to lifetime warranties.