For two years in row, Consumerist voters have awarded video game publisher Electronic Arts the title of Worst Company In America. Unlike other WCIA champs, EA has publicly responded to news of its wins, but often in a dismissive tone that only made things worse. But new CEO Andrew Wilson is now claiming that the company is listening to angry customers. [More]
lesson learned
Packing Valuable Items In Your Luggage? Check Your Bags Before You Leave The Airport
If you’ve got to take something valuable — especially something fragile and valuable — on a plane, it’s best to try to carry it on. And as Consumerist reader Cathy learned, if you must check those items, be sure to look at your bags before you leave the baggage claim area, just in case that item has gotten damaged or disappeared. [More]