learning lessons


Applebee’s: Manager Who Called Cops On Noisy Family Using It As “Teaching Moment” For Future

Often when we hear of a story involving business owners calling the police on customers the initial reaction is shock and dismay: If the customer is always right, how can a seemingly simple case of noisy kids lead to police involvement? It’s often more complicated than that, as we found out after a media report about a family upset that an Applebee’s manager kicked them out and called the cops. [More]