kmart layaway

Kmart Loses Two Customers’ Layaway Orders, Shrugs

Kmart Loses Two Customers’ Layaway Orders, Shrugs

You might remember Kmart’s layaway fiasco of last year, when the company canceled layaway contracts out from under customers the week before Christmas, giving an outrageously long timeline for when those customers could expect refunds. A repeat of that disaster would be disastrous for Kmart’s layaway business, but it looks like something similar only happened on a micro-scale this year, affecting a few customers in North Carolina. [More]

Scott Miller

Sears Holdings Lost $1.7 Billion In 2014, Considers This An Improvement

Sears Holdings has many assets: mostly, stores in malls that are slumping toward irrelevance, and strong brand recognition and loyalty among Americans over age 50 or so. The company is fighting to stay in business, and current efforts like offering Sears Canada stock to investors and selling stores to a real estate investment trust and leasing them back are part of that effort. Is all of this working? Well, Sears leadership sounds optimistic. [More]