Frustrated with credits never showing up that Comcast reps had agreed to apply, and the subsequent reps saying he had no proof a deal was struck, Marc Pachtman launched a crusade of sorts. The biggest problem is that no rep would ever send him written confirmation. So he complained to the FCC, his local Congressman, and the CEO of Comcast. He got this letter back, which you yourself can use to demand written confirmations from Comcast reps: [More]
