Dana’s divorce left her with crappy credit and now AT&T wants a $750 deposit! She’s wondering if anyone has any advice for avoiding such a large deposit…
iphone
The First Batch Of One-Year iPhone Warranties Are About To Expire, Or Why You Shouldn't Be An Early Adopter
By 6.28.08
Hey, Apple fanboys! Yeah, you, the ones who stood on line foaming at the mouth so you could be the first to buy those precious little pocket diamonds that didn’t sell out. Your limited one-year warranty expires tomorrow, so break your phone while you can. As for the rest of us, let’s look back at a year of the iPhone and remember the perils of being an early adopter…
The New iPhone May Save You Money—If You Don't Buy One
By 6.16.08
If you’re thinking about getting that new 3G iPhone, you might want to hold off a few more months and see what happens with the other carriers. BusinessWeek has an article about how AT&T’s aggressive subsidizing of the iPhone will have a negative impact on handset makers and carriers, because it’s going to force them to increase subsidies and reduce service fees. Translation: good times for the consumer bold enough to stay off the iPhone train.
The New $199 iPhone Is $160 More Expensive Than The $399 iPhone It Replaced. What?
By 6.15.08
Apple’s new 3G iPhone might seem like a bargain at $199: more features, 3G speeds, and $200 cheaper than the original model. Great, except it’s not actually cheaper. The new $199 iPhone is actually $160 more than the $399 iPhone it replaces.
AT&T's Customer Service Has No Damn Clue What's Going On With The New iPhone
By 6.13.08
Reader Micah is under contract with AT&T, and is interested in getting the new iPhone when it comes out. Unfortunately, Micah’s account is not currently eligible for an upgrade, so AT&T keeps telling him that he’ll need to cancel his phone, and pay an ETF in order to get the new iPhone. As far as we can tell, this just isn’t true.
AT&T Shipped Me An Empty Plastic Bag Instead Of An iPhone!
By 6.2.08
David ordered a refurbished iPhone from AT&T. What he received was a brand new empty plastic bag. Apparently, AT&T has 500 backorders for refurbished iPhones, so for some completely unknown and nonsensical reason, they’ve decided to start shipping empty plastic bags. Let’s join David as he tries to track down the iPhone he ordered…
Manager Photographs Teenagers And Says They Are Banned From The Apple Store For Life
By 5.30.08
Whatever you do, don’t download any fun 3rd party programs to the iPhones at the University Avenue Apple store in Palo Alto, California. You may be detained for 2 1/2 hours, then photographed and told that other Apple stores will be ” on the lookout” for you.
Incredibly Stupid And Wasteful Packing Job, Brought To You By AT&T And iPhone
By 5.20.08
Reader Nick’s wife recently ordered an iPhone and was surprised to find it came in two boxes. She was even more surprised when the second box contained only an AT&T plastic shopping bag. It was also packed with brown packing material around it. “I find it comical that the plastic bag had more packing material around it then the $250 iPhone did,” Nick writes.
By 5.16.08
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AT&T’s one-iPhone-per-customer rule lasted only one day before the company went back to its three-per-customer policy. Apparently they found some more iPhones in the back. [Information Week]
Apple Escorts You From The Store For Trying To Purchase An iPhone With Cash
By 5.12.08
As loyal readers already know, Apple doesn’t accept cash for the iPhone — a policy they say is designed to discourage resellers from getting their grubby little hands on the precious cellphone. This policy does have a tendency to backfire every now and then when a legitimate customer wants to purchase an iPhone with cash. Meet Alex Palen– he was refused an iPhone because he doesn’t have a credit or debit card and was escorted from the store when he asked another customer to accept cash in exchange for charging the phone to their card.
How Difficult Is It To Reactivate A Stolen iPhone? Not Very
By 5.12.08
Picture this: The phones rings, and you check the caller ID and see your girlfriend’s number. With great anticipation you answer the call, but then a gruff masculine “Hello” bellows from the ear piece. What the…? It sounds awkward but that’s what happened to James. His girlfriend’s iPhone was stolen a few weeks ago and the theft was reported to AT&T who had the phone deactivated. However, the new owner of the stolen iPhone had it reactivated and assumed the phone number of James’ girlfriend, thus deactivating James’ girlfriend’s replacement phone. How could this happen? James’ letter, inside…
AT&T Fails To Provide Service, Holds $750 Deposit Hostage For Two Months
By 4.19.08
AT&T demanded a $750 deposit from Richard before selling him an iPhone, but couldn’t provide service because they improperly entered his address. Richard spent hours at the AT&T store trying to fix the mistake before deciding to cut his losses and recover the deposit. AT&T promised to refund his money in 7-10 days. That was two months ago. Why the hold-up? AT&T can’t issue the refund because they don’t have Richard’s proper address.
AT&T Won't Sell You iPhone Because "You're Going To Unlock It"
By 3.10.08
Colin writes:
I went into my nearest ATT store and there were two CSR’s behind the counter- I asked for an 8gig Refurb iPhone thats being sold for $249 and the kid said sure and walked me over to the desk. The next words out of his mouth “What is your social security number?” No “How are you today?” “Thanks for coming in” No, apparently they just want my credit report to see if I am “worthy”
You Can't Discount The Past, Apple
By 2.23.08
A reader noticed that Apple is selling refurbished 8gb iPhones for $349, and they’re listing the original price as $599. “Save 42% off the original price,” says the Apple Store. Gosh, that’s a huge savings! Wait… well sure, the original original price was $599, but we all know that Apple knocked that down fairly quickly, and now a brand new 8 gb model sells for $399—which means actually you’re only saving 12.5% off the Real World Price Right Now of a brand new iPhone, if you went and bought it today.
New iPhone, New 2-Year AT&T Contract
By 2.7.08
Some iPhone users are being told that they have to sign up for a new 2-year contract if they upgrade from the 8gb iPhone to the 16gb iPhone. Even though Apple’s website and AT&T’s internal official policy says this is not the case, some AT&T reps are insisting that customers have to extend their contract. Fortunately, they are completely misinformed. You just get your new iPhone, update your account through iTunes, and boom, you’re good to go, no contract extension.
By 2.1.08
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Motorola may stop making cellphones after all its customers bought iPhones and Samsung phones. [Bloomberg]
